Shipping policy

  1. Shipping Coverage: We currently offer shipping exclusively within the United States. International shipping is not available at this time.
  2. Processing Time: All orders for insulated mugs and ceramic cups are processed within 1-3 business days after payment confirmation. Processing is suspended on weekends and major U.S. holidays.
  3. Delivery Timeframes: Standard shipping typically takes 3-7 business days from the date of dispatch. Delivery times may vary slightly based on your location and carrier delays (e.g., weather, peak seasons).
  4. Shipping Updates: Once your order ships, a confirmation email with tracking information will be sent to your registered email address. You can use this tracking number to monitor your package’s status.
  5. Inquiries & Issues: For questions about shipping status, lost packages, or delivery changes, contact our support team via email at support@VegClothes.com. For formal correspondence, mail to: VegClothes, 131 Moore Street 9E, Brooklyn, NY 11206, US.