Terms of service

  1. Order and Fulfillment: All orders for insulated mugs and ceramic cups are subject to product availability. VegClothes reserves the right to cancel or adjust any order due to unexpected stock shortages, pricing errors, or other unforeseen circumstances.
  2. Shipping and Delivery: We primarily offer shipping services within the United States. Delivery times may vary based on your location and selected shipping method. For shipping-related inquiries, please use the contact details provided below.
  3. Contact Information: For customer support, send an email to support@VegClothes.com. For physical correspondence, mail to VegClothes, 131 Moore Street 9E, Brooklyn, NY 11206, US.
  4. Returns and Refunds: To be eligible for a return, insulated mugs and ceramic cups must be unused, undamaged, and in their original packaging. Returns must be initiated within 30 days of delivery. Refunds will be processed within 5-7 business days after we receive and inspect the returned items, excluding original shipping costs.
  5. Liability: VegClothes shall not be liable for damages to drinkware resulting from improper use, accidental drops, or failure to follow product care instructions. We make every effort to provide accurate product descriptions, but minor differences in color or size may exist due to manufacturing processes.